Returns & Exchanges
At Sri Krishna Sweets, we strive to deliver the highest quality traditional treats; however, due to the perishable nature of our food products, returns are typically only accepted for items that are damaged or incorrect upon arrival. Please ensure you inspect your package immediately upon delivery to maintain the freshness and integrity of our sweets.
Notification
Contact our customer support team within 24 hours of delivery if your order is damaged, tampered with, or incorrect.
Evidence Submission
Provide clear photographs of the product, the packaging, and the shipping label to help us verify the issue with our quality control team.
Verification
Our team will review your claim within 48 hours to determine if a replacement or a refund is applicable based on the product condition.
Resolution
Once approved, we will process a fresh replacement shipment or issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing